Privacy Policy

Statement of Policy

The DipCWD is committed to protect and respect your personal data privacy. We are at the forefront of not only implementing but complying with the Data Privacy Act of 2012.

We will provide individuals a Personal Information Collection Statement in an appropriate format and manner whenever we collect personal data from them (i.e. in the manual form or web page that collects personal data.)

DipCWD’s Privacy Notice

Personal Information

We collect the following personal information from you when you manually or electronically submit to us your complaints, inquiries or requests:

  • Full name
  • Home address
  • Email address
  • Employment Information
  • Face/photo, fingerprints or handwriting
  • Contact numbers

Use

The collected personal information is utilized solely for documentation and processing purposes within the DipCWD and is not shared with any outside parties. They enable the DipCWD to properly address the complaints, forward them to appropriate internal units for action and response, and provide clients or complainants with appropriate updates and advisories in a legitimate format and in an orderly and timely manner.

Website Analytics

The DipCWD uses WP Statistics, a third-party service to analyze the web traffic data for us. This service does not use cookies. Data generated is not shared with any other party. Only non-identifiable web traffic data are analyzed, including:

Your IP address
The search terms you used
The pages and internal links accessed on our site
The date and time you visited the site
Geolocation
The referring site or platform (if any) through which you clicked through to this site
Your operating system
Web browser type

Protection Measures

Only authorized DipCWD personnel has access to these personal information, the exchange of which will be facilitated through email and hard copy. They will be stored in a database (after complaints, inquiries, requests are acted upon) after which physical records shall be disposed of through shredding, while digital files shall be anonymized.

Access and Correction

You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong. To do so, please contact dpo@dipologwater.gov.ph.